Warranty
Purchase with confidence with our lifetime replacement warranty for both the Steam Pro and Steam Pro Duo. Rest easy knowing that if any mechanical issues arise, BASK LA will replace your device or relevant component(s). We want you to love your Steam Pro and Steam Pro Duo forever!
BASK LA will cover the entire cost of the replacement device or component(s), we only ask that you cover the shipping and handling fee of $15.96. If you require a replacement, please contact us by email at shop@bask-la.com with your order number, full name, full address, and a brief video of the issue and we'll get back to you right away!
This program covers manufacturer related problems resulting from everyday use of the product within the warranty dates. This warranty is void if the product has been subject to an accident, misuse, improper maintenance or repair, unauthorized modification, or any other use not found in the printed user manual. This program does not cover devices that are ineffective due to user error. This program is applicable to domestic US purchases only.